ISO 10004


ISO 10004 provides guidance in defining and implementing processes to monitor and measure customer satisfaction.
ISO 10004 is intended for use by organizations regardless of type, size or product provided.

The focus of ISO10004 is on customers external to the organization.

AGS organization with equipping it`s experts in the field of training & auditing of ISO10004 is ready to provide services for effective audits & issuance of this certificate in our country.